At Jurupa Community Services District, ensuring the safety and reliability of your water and wastewater services is our priority. This page is dedicated to providing comprehensive updates on significant service disruptions that may impact our community, including major water shut-offs and street closures.
For smaller, localized disruptions, JCSD personnel will communicate directly with the affected customers to provide specific details and support. This approach ensures that everyone receives the most relevant and timely information tailored to their needs.
Latest Service Updates:
Agate Park RV Dump Station Closure
April 2, 2026
JCSD will be performing critical maintenance at the Agate Park RV Dump Station.Â
SHUTDOWN SCHEDULE
Forms of Customer Communication
For significant planned service disruptions, JCSD may send written letters in advance to affected customers. These letters outline the nature of the work, expected impact, and any preparatory steps you might need to take. Receiving this information ahead of time helps you plan accordingly and reduces the disruption to your daily routine.
Door hangers are used to alert customers about upcoming or ongoing service disruptions in their area. Placed conveniently at your residence or business, these notices provide essential details such as the duration of the disruption and any necessary actions you should take. Door hangers ensure that even if you miss other forms of communication, you still receive the critical information.
In cases of urgent or impactful service disruptions, JCSD may make direct phone calls to affected customers. These calls are intended to provide you with timely and personalized updates, ensuring you are fully informed and prepared for any changes to your service.
When on-site at a service disruption, JCSD personnel directly engage with customers to provide updates and answer questions. This personal interaction ensures that affected residents and businesses receive immediate, accurate information and support. Our team is trained to address your concerns and help mitigate any inconvenience during these events.
