At Jurupa Community Services District, ensuring the safety and reliability of your water and wastewater services is our priority. This page is dedicated to providing comprehensive updates on significant service disruptions that may impact our community, including major water shut-offs and street closures.

For smaller, localized disruptions, JCSD personnel will communicate directly with the affected customers to provide specific details and support. This approach ensures that everyone receives the most relevant and timely information tailored to their needs.

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Latest Service Updates:

Scheduled Water Shutdown and Lane Closure on Hamner Avenue

January 6, 2025 – January 7, 2025 

As part of the new development activities for the Eastvale Square Project, we want to inform residents and businesses about a scheduled water service shutdown. This temporary interruption is necessary to connect new water services as part of the construction happening west of Hamner Avenue. Please understand that this shutdown is not due to any issues with JCSD operations but is a required step for the ongoing development.

Details of the Shutdown:
  • Date and Time: The shutdown will commence on Monday, January 6, 2025, at 9:00 PM, and is expected to last until Tuesday, January 7, 2025, at 6:00 AM.
  • Location: Hamner Avenue, between Limonite Avenue and 58th Street.
  • Traffic Impact: One turning pocket and one southbound lane near the intersection of Hamner Avenue and Eastvale Gateway will be closed during this period to ensure the safety of construction crews and the public.
Areas Affected:
  • Eastvale Gateway Shopping Center
  • Swan Lake Mobile Home Park
What to Expect:
  • Residents and businesses within the affected areas may experience water shutoffs during the shutdown period.
  • Traffic delays are possible due to lane closures.
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Forms of Customer Communication

For significant planned service disruptions, JCSD may send written letters in advance to affected customers. These letters outline the nature of the work, expected impact, and any preparatory steps you might need to take. Receiving this information ahead of time helps you plan accordingly and reduces the disruption to your daily routine.

Door hangers are used to alert customers about upcoming or ongoing service disruptions in their area. Placed conveniently at your residence or business, these notices provide essential details such as the duration of the disruption and any necessary actions you should take. Door hangers ensure that even if you miss other forms of communication, you still receive the critical information.

In cases of urgent or impactful service disruptions, JCSD may make direct phone calls to affected customers. These calls are intended to provide you with timely and personalized updates, ensuring you are fully informed and prepared for any changes to your service.

When on-site at a service disruption, JCSD personnel directly engage with customers to provide updates and answer questions. This personal interaction ensures that affected residents and businesses receive immediate, accurate information and support. Our team is trained to address your concerns and help mitigate any inconvenience during these events.