Our Customer Care Program, which is partially funded by JCSD employees, offers a monthly credit of $10.00 ($120.00 a year) for low-income single-family residential customers with a meter size of 1" or smaller who meet all program requirements. Enrollment is open on a continuous basis until funding is exhausted. Annual re-application is required.
Applicants may be required to provide proof of eligibility.
Qualifying documents will include but may not be limited to the following: Evidence of enrollment in a low-income assistance program with another utility agency, participation in government assistance programs such as SNAP, SSI, or TANF or other documentation showing annual household income within program guidelines.
Ready to apply? It’s easy!
Apply By Mail or Drop-off
1. Download and print our Customer Care Program application or pick up a paper copy in person during our normal business hours from our headquarters office located at 11201 Harrel Street.
2. Complete the application and drop it off in person to our Customer Service team or in our overnight drop box.
You may also mail the completed application back to us. Please address to;
Attn: Customer Care Program
11201 Harrel Street
Jurupa Valley, CA 91752
Apply In Person
Stop by our headquarters office located at 11201 Harrel Street during our normal business hours to apply in person.
Apply Electronically (paperless)
Complete our Customer Care Program form located below.