Drought FAQs


  • Drought Regulations
    • Are pool covers required?

      No, but they are recommended to help reduce evaporation.

    • Can I be fined for letting my lawn turn brown?
      Jurupa Valley does not fine for having brown lawns. The City of Eastvale recently suspended its ordinance that prohibits brown lawns.
    • Can I still wash my car or do I have to go to a carwash?
      You can still wash your car at home as long as you use a hose that is fitted with a nozzle that has an automatic shutoff valve.
    • How do I report water waste?

      The best way is to submit it through E-Citizen our free mobile app, other ways include:

      •  In order for us to take action, you must submit a photograph that clearly identifies the location so can locate the water waste
      • If you submit a water waste report, your information will remain confidential
    • How will the regulations be enforced?
      We are currently in discussions with the Cities of Eastvale and Jurupa Valley to either partner with them to use their code enforcement teams or to use other resources. JCSD employees are also notifying residents of violations through various notification methods such as door hangers, phone calls, and letters.
    • If a customer has already cut back to less than 9 units of water, are they still required to reduce even more?

      Our community has to cutback water use by a total of 28% that does not mean each resident has to reduce water use by that amount. We are asking all customers to do everything they can to be as water efficient as possible by complying with the watering restrictions at Level 3.

    • Is it okay to drain and fill swimming pools?

      JCSD does not have any restrictions for draining or filling swimming pools.

    • Is there a target for customers to reduce water use?
      We are working on providing each resident with a specific target, until then we are asking residents to significantly reduce their water usage by following the Level 3 – Drought Alert Conditions restrictions, and adhering to the 3 days per week watering schedule.
    • What are the parks doing to conserve water?
      Parks will no longer be watering ornamental turf located in street medians. We will be reducing the number of days parks are watered. However, because parks provide functional turf for community activities, we will continue to maintain functional turf for the enjoyment of the community while adhering to drought regulations.
    • What are the restrictions for Public/Institutional Agencies?

      •  Prohibited from irrigating turf in the middle of roadways

      • May irrigate functional turf four days a week
    • What are the restrictions for Restaurants and Hotels?
      • Restaurants or public places where food is served are prohibited from serving drinking water to a customer unless requested
      • Hotels and motels must give guests the option of choosing not to have their linens laundered daily
    • What are the watering/irrigating restrictions?

      Water use that is prohibited at all times:

      • Runoff from irrigation or leaks
      • Washing down driveways, sidewalks, parking areas, tennis courts, patios or other paved areas unless to address immediate safety or sanitation hazards
      •  Irrigating landscapes between 8 a.m. and 8 p.m.
      • Operating decorative water features that do not recirculate the water
    • What if we don't meet the 28% water-use reduction?
      If we don’t meet our 28% goal, the State may fine JCSD $10,000 for each day we are not in compliance. The State has also stated they could require an agency to implement conservation water pricing.
    • What is prohibited at Level 2 - Drought Alert Restrictions?

      At Level 2, the following restrictions are in place:

      •  Ornamental landscape and turf irrigation can only be watered up to 4 days per week for no more than 10 minutes per station per day. We recommend splitting up the watering times and running your sprinklers several times for shorter periods (for example, run your irrigation for 5 minutes, twice a day).
      •  Irrigating landscape is limited to the hours between 8 p.m. and 8 a.m.
    • When will recycled water be available?
      Our goal is to have a system in approximately 5 years.
    • Why are cities/agencies being asked to conserve different amounts?

      Each agency must conserve water based on how much, on average, its residential sector uses on a per person basis. At JCSD we must conserve a total of 28% district-wide. That does not mean each resident must each conserve by 28%. It depends on water usage. Some customers who have already implemented significant conservation measures do not have to conserve as much as others. 

    • Why are the Parks Districts watering even when it is raining?
      Both Parks Districts have hundreds of irrigation stations that control thousands of sprinklers. They are in the process of researching technology that would enable them to shutoff sprinklers in a more efficient manner. At this time, it can take an entire day to manually shutoff all park sprinklers. JCSD’s Parks and Recreation Department has been manually putting the sprinklers on a time delay when rain is in the forecast.
    • Why are the Parks watered in the middle of the afternoon during the summer?
      You may be referring to the over seeding process required to revive heavily used turf area that has been damaged or over used. Our goal is to maintain the parks for the enjoyment of the entire community and continue to follow the drought restrictions. Reseeding will only be conducted if it can be done while complying with drought regulations.
    • Why can't I put in artificial turf?
      Both cities allow artificial turf; however, a homeowner’s association may have restrictions in place that doesn’t allow artificial turf. The State is proposing legislation that would prohibit the ban of artificial turf.
    • Why isn't JCSD producing recycled water during the drought?
      JCSD is currently implementing a long-term non-potable water plan, which includes both non-potable and recycled water. The short-term plan will have JCSD constructing “spot” systems to serve some parks and schools with non-potable water.
    • Will JCSD be issuing fines?

      At Level 3 – Drought Alert Conditions, civil penalties may be issued for non-compliance. Every reasonable effort will be made to contact a resident who may have been reported for wasting water. If a resident does not comply after being notified, they may be fined a civil penalty. The fines are:

      • Twenty-five dollars ($25.00) for a first violation of JCSD’s drought restrictions

      • Fifty dollars ($50.00) for a second violation of JCSD’s drought restrictions within one year of the date of the first violation.

      • One hundred dollars ($100.00) for a third violation of JCSD’s drought restrictions within one year of the date of the first violation.

      • Two hundred dollars ($200.00) for a fourth violation of JCSD’s drought restrictions within one year of the first violation.

      • Five hundred dollars ($500.00) for a fifth violation of JCSD’s drought restrictions within one year of the first violation

    • Will the operating hours for the splash pads at the parks be reduced?
      At this time, the hours and season for splash pads will remain the same. The splash pads use a recirculating system, and the water only runs when activated. It is a water-efficient system and is for the benefit of the entire community. At this time the splash pad at Cedar Creek Park is available. The splash pad at Dairyland Park is awaiting repairs.
    • Will there be a hold on new developments during the drought?

      At this time, developments are still being approved by each city we serve; however, in the future developers will be required to implement conservation practices during construction.

      When using potable water, new developments must irrigate based on regulations or other requirements established by the California Building Standards Commission and Department of Housing and Community Development.

      The District has started a study to develop rules and regulations for a new development to fund projects or conduct projects to reduce existing JCSD water demand so that the new development has a no impact to existing water supplies.