Website Privacy Policy


Privacy Policy

JCSD is sensitive to the privacy interests of JCSD website users and believes that the protection of those interests is an important responsibility. JCSD’s goal in collecting personal information online is to provide the user with the most personalized and effective service possible. JCSD strives to protect online personal information in the same manner that JCSD protects citizen and business information obtained through other means.

How We Collect and Use Information
We collect information from you when you access your online bill-pay account, subscribe to our electronic newsletter, submit a report through E-Citizen, or register for a class. When accessing your account, subscribing to our newsletter, reporting a non-emergency issue through E-Citizen, or registering for a class, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information, last four digits of your social security number, or date of birth; however, you may access our site anonymously.

Any information we collect may be used to: improve customer service, process a transaction, administer a contest, promotion, survey or other site feature, or to send periodic emails. Your information helps us more effectively respond to your customer service requests and support needs, as well as keep you informed on JCSD news and events.

How Do We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via a secure site and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we
believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies.

We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our online privacy policy.

Changes to Our Policy

Contacting Us
If there are any questions regarding this privacy policy, you may contact JCSD's Community Information Officer at:
Address: 11201 Harrel Street
Jurupa Valley, CA 91752
Phone: (951) 685-7434

Approved by the Board / Modified by the Board