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Effective November 1, 2019

The customer service lobby hours will change. 

Monday - Thursday: 7:30 a.m. - 5:30 p.m.
Friday: 7:30 a.m. - 4:30 p.m.

The lobby will not open until 9:00 a.m. on the 2nd and 4th Wednesday of the month. 


Strategic Plan, Mission, and Vision

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Strategic Plan
The Board of Directors for Jurupa Community Services District (JCSD) is committed to the District’s development and ability to provide exceptional service to those who reside within JCSD’s service territory. JCSD’s 2018 Adopted Strategic Plan is a guide for future operations and is in line with JCSD’s Mission and Vision.

District Mission
The mission of JCSD is to provide water, sewer, wastewater, park and recreation, graffiti abatement and other essential services to our community.

District Vision
The Vision of the JCSD Board of Directors is:

  •  Ensure high quality water service for the community and diversify water portfolio to maximize economic and   operational efficiencies and to secure supply reliability into the future.
  • Provide superior sanitary service and operate an industrial waste sewer system that results in no Sewer System Overflows, meets best practices in protecting the environment and reliably recovers water resources for the beneficial uses of our customers.

  • Ensure provision of parks and recreational services and facilities reflect current customer needs and future opportunities.

  • Practice innovative financial policy and advanced technology to increase efficiencies and provide the District with long-term fiscal stability.

  • Build an adaptable workforce culture that encourages and rewards exceptional performance, fosters teamwork and supports customer focused service.

  • Achieve administrative excellence through open, accountable governance of resources to build trust and provide outstanding service.

  • Prioritize a consistent dialogue between the District and its stakeholders to keep a pulse on customer needs and provide responsive solutions to community issues.

 

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