Welcome Customers

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Welcome to JCSD.  Our goal is to continually provide outstanding customer service.  You have come to right place if you would like to:

Pay Your Bill Online customer call

Turn ON or Turn OFF Service    

 Change of Address

 Submit a Claim Form                                

Please note: Please allow a minimum of two working days from the date we receive your request/submission (excluding Saturdays, Sundays and holidays) for services such as to turn on or cancel service.  Orders requested on the weekend or holidays will be scheduled for the next available business day. 

In the Event of an Emergency

24-Hour Emergency Phone Number: (951) 685-7434

You can contact our main line after hour,s and you will be connected to a representative to assist you with an emergency situation associated with JCSD services.  For non-JCSD related emergencies that affect the safety of the public, please dial 9-1-1.

Contact Us

Call

Call our main line at (951) 685-7434 for billing questions or inquiries about other services. 

For specific department phone numbers, visit the Department Contacts page.

E-mail

Our general e-mail address is info@jcsd.us; we'll be sure to forward your e-mail to the appropriate department.

Visit

Stop by our office during regular business hours:

Monday through Thursday: 7:30 a.m. – 5:30 p.m.

Friday: 7:30 a.m. - 4:30 p.m.

Office Location and Mailing Address

11201 Harrel Street

Jurupa Valley, CA 91752


Monthly Meter Reading

Each month, Meter Readers record your water-meter reading.  Meters are read and bills are distributed per “cycle.”  JCSD has established 4 cycles.